RevisitAI

Terms of Service

Last updated: 3 June 2026

These Terms govern your access to and use of RevisitAI ("the Service"). By creating an account you agree to these Terms. If you don't agree, don't use the Service.

1. Eligibility

You must be at least 18 years old and authorised to act on behalf of the business registering the workspace. Two free signups per business are permitted; paid plans scale by purchase.

2. The Service

RevisitAI is a customer retention platform for clinics and salons. It provides customer records, appointment scheduling, WhatsApp messaging via Gupshup, follow-up automation, and analytics. We may add, change, or remove features at any time.

3. Plans and payment

  • Free plan: limited to 100 customers, 1 staff seat, and 50 WhatsApp messages per 30 days. No payment required.
  • Growth plan: ₹2,999 per month, billed via Razorpay. Includes unlimited customers, staff, messaging, campaigns, loyalty, analytics, and priority support.
  • Renewals are charged at the start of each billing period. You may cancel any time from Settings → Billing; access continues until the end of the current period.

4. Acceptable use

You must not:

  • Send WhatsApp messages to recipients who have not opted in.
  • Use the Service to send unsolicited promotional content, spam, or illegal material.
  • Attempt to circumvent plan limits, rate limits, or access controls.
  • Reverse engineer, decompile, or copy the Service's source code.
  • Resell the Service without a written agreement.

Violations may result in suspension or termination without refund.

5. WhatsApp and Gupshup compliance

You are responsible for complying with Meta's WhatsApp Business Policy and Gupshup's terms. You must use approved templates, respect opt-outs, and not message users outside the WhatsApp policy windows. RevisitAI is not liable for messages blocked or accounts suspended by Meta or Gupshup.

6. Your content

You retain ownership of all data you put into the Service. You grant us a limited licence to process it solely to operate the Service for you. We will not access your workspace content except to provide support you have requested, debug an outage, or respond to a legal request.

7. Availability and SLA

We aim for 99.5% monthly uptime but do not guarantee uninterrupted access. Scheduled maintenance windows will be announced in advance when possible. Free-plan workspaces have no SLA; Growth-plan workspaces are eligible for service credits documented in the billing page.

8. Termination

You may delete your workspace at any time from Settings → Workspace. We may terminate your account for breach of these Terms, for non-payment after a 14-day grace period, or if required by law. On termination we will retain your data for 30 days to allow export, after which it is permanently removed.

9. Disclaimers and liability

The Service is provided "as is" without warranties of merchantability or fitness for a particular purpose. To the maximum extent permitted by law, our total liability in any 12-month period will not exceed the amount you paid us in that period.

10. Indemnity

You will indemnify and hold us harmless from any claim brought by a third party arising from your misuse of the Service, your content, or your violation of these Terms.

11. Governing law

These Terms are governed by the laws of India. Disputes will be resolved exclusively in the courts of Bengaluru, Karnataka.

12. Changes

We may update these Terms by posting a new version on this page. Material changes will be announced by email at least 14 days in advance. Continued use of the Service after the effective date is acceptance.

13. Contact

Email legal@revisit.ai with any questions about these Terms.